Customer Service

Our staff has decades of experience servicing customers that demand only the best and freshest smoked fish and herring available. Our capability to provide exceptional customer service is why customers generally become life-long customers. Below are just a few core capabilities.

  • Most active distibutor with own fleet of trucks servicing customers directly with more than 400 stops daily. Our fleet covers every corner of the Northeast, including all the tri-state area to as far south as Philadelphia or as far north as Springfield, Massachusetts. Our fleet of trucks in Florida cover the entire south Florida. The rest of the country and globe is serviced by distributors who share our commitment to great service.
  • Ability to service small and big customers with specific needs. Our processing capabilities allow Acme to produce over 30,000 pounds of smoked fish and herring on a daily basis while maintaining strict quality standards.
  • Our customer service and sales staff is armed with extensive knowledge of the industry and products. Whether you are a seasoned customer or a new store, our staff will dedicate unlimited resources, time, and attention to help you be successful and fully satisfy your customers.
  • We believe that part of providing great service is providing great quality and safe products. Your company's reputation relies on the products that you offer. Our service does not end when we deliver the product, but continues as we work with your staff to provide tutorials on how to serve, how to handle, how to prepare, and when/what to sell. Acme is constantly building the tools that will help your business. Visit the resources pages to see what we have in store for you.

If you still have more questions, please contact us.